Memory Boxes.co.uk : Customer Privacy Policy

Privacy Policy

On This Page:

Privacy Statement
Collecting and Storing Your Information
Use of Cookies
Guest Sites
Unsubscribe Policy

Privacy Statement

Memory Boxes.co.uk have created this privacy statement in order to demonstrate our firm commitment to privacy. This website is aware of and complies with the Data Protection Act 1984 [and revisions]. The following statement discloses our information gathering and dissemination practices for both our linked websites: www.memories-online.co.uk [catalog site] and www.memoryboxes.co.uk [ brochure site]. The websites names are interchangeable.

If you have any requests concerning your personal information or any queries with regard to our processing please contact us at custservice@memoryboxes.co.uk.

This policy covers all users of this website. Access to Memories-Online.co.uk is free of charge to all users. Before completing any online transaction you will be asked to read and agree to the Memory Boxes.co.uk terms and conditions of sale. By completing any online transaction you accept the terms and conditions described and consent to our using your information accordingly.

Collecting and Storing Your Information

Memory Boxes.co.uk collect the details provided by you when placing a purchase order for products or when you enter a competition or free prize draw held by Memory Boxes.co.uk. Your contact information will be stored in a secure database as soon as your details are submitted to Memory Boxes.co.uk or after you have requested service information to be sent to you from the Memory Boxes.co.uk or Memories-Online.co.uk web sites.

We will take reasonable technical and organisational precautions to prevent the misuse, loss or alteration of your personal information. Memory Boxes.co.uk use industry standard practices to safeguard the confidentiality of your personal information, including 'firewalls' and 'Secure Socket Layers'. However, no information transferred over the internet can be guaranteed to be wholly secure.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

We may sometimes use this contact information to send you information about our company and our products and services. This contact information is also used to get in touch with you when necessary for administrative or operational reasons relating to our online services. If at any time you receive unwanted information from Memory Boxes.co.uk please contact us and we will remove you from our mailing records. At no time do we disclose, sell or disseminate in any way your personal details to a third party for financial gain.

We may also collect information about the transactions you undertake to help monitor traffic patterns and site use which enables us to improve and personalise the services we provide. When you make a purchase online to Memories-Online.co.uk your credit card details are processed via a secure payment gateway service provider. We will only share relevant data necessary for processing payments with these providers. Memory Boxes.co.uk do not store sensitive payment information in our databases.

When you enter a Memory Boxes.co.uk free prize draw you are bound by the Memory Boxes.co.uk terms and conditions. No charge or purchase is necessary to enter a free draw. We would normally publish brief details of each prize draw winner on the website, however we will not do so if you choose to opt out. You must inform us accordingly at the time of entry for the prize draw.

Use of Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Guest Sites

This site contains links to other sites. Memory Boxes.co.uk is not responsible for the privacy practices or the content of such websites. In some cases, we work with other companies to provide products and services. In such cases we will never share your details directly with another company.

Unsubscribe Policy

Our site provides you with the opportunity to opt-out of receiving communications from us. To remove information from our database and prevent you receiving email communications from us in the future, you can send your request via email to custservice@memoryboxes.co.uk or send a letter clearly identifying yourself and asking that we remove you from our database. Letters should be sent to: Privacy, Memory Boxes, PO Box 9164, Marchent, Nottingham, NG4 9BJ [Tel. 01636 830108].

To change or modify information previously provided, you can email your corrected details to custservice@memoryboxes.co.uk or send a letter clearly identifying yourself and asking that we correct or update our database. Letters should be sent to: Privacy, Memory Boxes, PO Box 9164, Marchent, Nottingham, NG4 9BJ.

You have a right to access the personal data that is held about you. To obtain a copy of the personal information Memory Boxes.co.uk holds about you, letters should be sent to: Privacy, Memory Boxes, PO Box 9164, Marchent, Nottingham, NG4 9BJ.

If Memory Boxes.co.uk make any changes to this policy, we would post such changes in full on this website.

Contact

Memory Boxes
Marchent House
Main Street
Bleasby
Nottingham
NG14 7GH