 | Delivery
On This Page:
Delivery Costs
Where We Deliver
How We Deliver
Problems with Your Delivery
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Delivery Costs
Charges are made for the handling, safe packing and postage of your order.
The charges are calculated on the total weight of the items in your basket and the amount is added to your order at the checkout.
Standard Delivery Rates
Delivered by Royal Mail Recorded Post [signature required]
Weight upto 250 gms = £2.95
251gms - 2.00 kg = £4.95
2.01kg - 4.00 kg = £7.95
Large / Bulky Parcels
Delivered by UK Mail or Parcel Force 48 [signature required]
Length over 610mm or weight above 8kg = £8.95
A surcharge may be payable for additional weight or outsize items. For mail order these items are marked with a red warning triangle in the catalogue.
Remote destinations may incur an additional handling charge and we will inform you of any such charges when we process your order.
Delivery is usually made within 2-4 working days following notification of despatch and between 9.00am and 5.30pm on a normal weekday (Monday - Friday).
If you require a Next Day or Weekend delivery please contact Memory Boxes on 01636 830108 for delivery charges.
Where there are different priced delivery options available you will be asked to select your preferred delivery method at the checkout.
Charges may change without notice.
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Where We Deliver
We can deliver to most destinations throughout the UK including the Scottish Islands and Northern Ireland.
Standard UK delivery charges only are added at the online checkout. Please note that remote destinations may incur an additional handling charge and we will inform you of any such charges when we process your order.
We can't deliver to PO Box addresses.
For international deliveries please contact Memory Boxes on 01636 830108. We will be pleased to quote a cost for delivery worldwide.
Because your order requires a signature on arrival, you can arrange to have your order delivered to a separate address other than your customer address if that is more convenient. Please select this option at the checkout and enter the new details in the form provided. Delivery charges are made per order to a single address.
Redirection to a different address than that provided by you at the time of placing the order and after we have despatched your order may incur additional charges.
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How We Deliver
We use national carriers for deliveries and a signature will be required.
We may deliver small items by Royal Mail Recorded Post.
Your order may be delivered in separate parcels or by separate carriers.
Please add any special delivery information such as house location or alternative secure delivery point in the box provided at the checkout.
Use the Consignment Numbers given in your order delivery email to track your parcel on the Royal Mail and ParcelForce main websites.
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Problems With Your Delivery
We are confident that your order should be with you in 2-4 days following confirmation of despatch. If however, you have not received your parcel within 7 working days please contact us on 01636 830108 or email custservice@memoryboxes.co.uk.
Please check your order immediately upon receipt and inform us of any item damages or discrepancies. For further information please see our .
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